How to Choose an Exosome Supplier for Your Clinic in Canada and the US
Topical exosome skincare has become one of the most requested add-ons in aesthetic clinics. It has also attracted suppliers of every quality level. The right supplier protects your results, your reputation and your licence. The wrong one can leave you with inconsistent product, unusable marketing and regulatory questions you cannot answer. These are the seven questions we suggest every clinic ask before it buys.
1. Is the product sold as a cosmetic, and does the supplier market it that way?
In Canada, cosmetics are regulated under the Food and Drugs Act and the Cosmetic Regulations, and each cosmetic must be notified to Health Canada within 10 days of first sale. In the United States, cosmetics fall under the Federal Food, Drug, and Cosmetic Act, and the Modernization of Cosmetics Regulation Act of 2022 (MoCRA) added facility registration and product listing. A topical exosome product sold as a cosmetic must be marketed with cosmetic claims: the look, feel and appearance of the skin and hair. If a supplier’s brochure talks about healing, repairing tissue or treating conditions, that marketing becomes your problem the moment you repeat it to a patient.
2. Where do the exosomes come from, and is that source accepted for cosmetics where you practise?
Exosomes in skincare come from different sources, and regulators look closely at the source and composition of every exosome product. The rules continue to evolve. Ask every supplier, in writing, what the source is, how the product is classified, and how it fits the current rules where you practise.
3. How are exosome counts measured and documented?
“Billions of exosomes” means nothing without a method. Ask for the count per treatment, the measurement method (nanoparticle tracking analysis is the common standard), particle size distribution and a certificate of analysis for the batch you receive. Consistent counts from batch to batch are what make results repeatable in your clinic.
4. What manufacturing standard does the facility meet?
Look for cosmetic Good Manufacturing Practice (ISO 22716) or equivalent GMP accreditation, and ask which regulator oversees the facility. A supplier that cannot name its manufacturing standard is not ready to supply a medical aesthetic practice.
5. How is the product stored and shipped?
Lyophilized (freeze-dried) products can be stable at room temperature, which removes cold-chain risk and dry-ice shipping. Liquid formulations may need refrigeration. Ask how stability was tested and what happens if a shipment is delayed.
6. Will the supplier build protocols around your devices and train your team?
The product is half the result. The other half is when and how your team applies it within the treatments you already offer: microneedling, laser, RF microneedling, chemical peels and facials. A strong supplier designs protocols around your menu, trains your injectors and aestheticians, and helps you present the treatment to patients.
7. Is there real support in your country?
Check that the supplier has a presence in Canada or the US, ships domestically and has written terms of sale. You want someone who answers the phone when you have a patient question.
Red flags
- Drug-style claims such as healing, repairing tissue or treating conditions
- Marketing that suggests injecting a cosmetic product
- Guaranteed results or “highest on the market” claims with no data
- No certificate of analysis or batch documentation
- No physical presence or written terms in your country
How Kleos Health approaches it
Kleos Health is a doctor-led Canadian company that supplies advanced topical exosome and PDRN technologies to aesthetic clinics across Canada and the United States. Our products are sold as topical cosmetics to licensed professionals only. We design protocols around each clinic’s treatment menu, train your team, and support your launch. See our Advanced Exosome Technology or speak with our team.
Frequently asked questions
What should an exosome supplier provide with every order?
A certificate of analysis for the batch, the exosome count per treatment and how it was measured, storage instructions, and the product’s labelling.
Can exosome skincare be used after microneedling or laser?
Many clinics apply topical exosome skincare as the finishing step after professional treatments. Follow the product labelling and your own professional judgment.
Does Kleos Health sell to consumers?
No. Kleos Health sells only to licensed professionals and businesses in Canada and the United States.
What is the difference between topical exosomes and injectable exosome products?
Topical exosome skincare is a cosmetic, made and labelled to be applied to the skin. It is sold for the look and feel of the skin and hair. Kleos Health supplies topical cosmetic products only.
Kleos Connect.
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