Legal and Regulatory | Terms and Conditions

1. Introduction

These Purchase Terms and Conditions Agreement ("Terms") apply to all purchases made from Kleos Health Inc ("Kleos," "we," or "our") whether via email, telephone, text, chat, our website or any other sales channels. By placing an order and/or making any purchase from Kleos, you ("Customer," "you," or "your") agree to be bound by and accept these Terms. If you have signed a formal written agreement between you and Kleos Supply governing your purchases, that written agreement shall govern your purchases, except as otherwise provided for in any such agreement. In the absence of such an agreement or in the event such agreement is silent as to a particular term or condition, these Terms shall govern and shall apply to all of your purchases. Please contact our team if you have any questions about these Terms. If you do not agree with any part of these Terms, please do not proceed with the purchase.

2. Payment Terms

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2.1 Payment Methods: Kleos accepts various payment methods, including but not limited to wire transfers, E-Transfers, electronic funds transfers, and other payment options as indicated during the checkout process, on our invoices, or by speaking with our team.

2.2 Pricing: Kleos reserves the right to modify prices at any time without prior notice. However, once an order is placed, the price for that specific order will remain unchanged.

2.3 Taxes: The prices listed on our website or in product catalogs, emails, or promotions do not include applicable taxes. Customers are responsible for paying all relevant taxes, which will be added to the order total during the checkout process or included in our invoices.

2.4 Payment terms: Kleos will collect full (100%) payment upfront, prior to shipping any product(s) or processing any orders.

2.5 Interest: Interest will be charged on unpaid accounts at a rate of 24% per annum (calculated as 2% per month).

2.6 Failure to pay: In the event of default in payments on any invoices, Kleos shall have the right to declare all invoices immediately due and payable. You agree to pay all out-of-pocket expenses, including attorneys’ fees and costs, incurred by Kleos to collect any amounts due from you or to otherwise enforce any of the terms stated herein.

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3. Shipping Terms

3.1 Shipping Zones: Kleos ships products to addresses within Canada and internationally to select countries. However, some regions may have restrictions or limitations on the delivery of certain products. It is the customer's responsibility to verify if their location is within our shipping zone.

3.2 Shipping Methods: We offer various shipping methods, and the options available will be presented during the checkout process or confirmed with you before shipment. The estimated delivery times provided are approximate and may vary depending on the shipping destination and the selected shipping method.

3.3 Shipping Costs: Shipping costs will be calculated based on the selected shipping method, the delivery address, and the order weight. These costs will be clearly communicated to you during the ordering process.

3.4 Shipment Tracking: Upon shipment, we will provide you with tracking information, if available, to track your order's delivery status.

3.5 Order Processing: Kleos aims to process and ship orders promptly. However, we cannot guarantee any estimated shipping speeds, and delays may occur during peak seasons or unforeseen circumstances.

3.6 International Shipment Delays: Delays may occur during the international shipping process due to many factors, and you agree not to cancel orders due to any such delays, nor hold Kleos liable for any such delays.

3.7 All shipments are made F.O.B. Kleos's shipping point unless otherwise specified. In most instances, Kleos Supply selects the carrier. Title to products and risk of loss pass to you upon delivery thereof by Kleos to the carrier or delivery service. You assume all risk of loss in shipping and all liability for loss or damages, whether direct, indirect, consequential or otherwise, due to delays once the products have been delivered to the carrier.

4. Limitation of Liability:

IN NO EVENT SHALL KLEOS BE LIABLE, WHETHER IN CONTRACT, TORT OR OTHERWISE, FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES OR LOSSES OF ANY NATURE OR FOR LOST REVENUE, LOST PROFITS OR LOST BUSINESS ARISING OUT OF YOUR PURCHASES FROM KLEOS, THE USE OF PRODUCTS, OR KLEOS’S FAILURE TO DELIVER ORDERED PRODUCTS. IN NO EVENT SHALL KLEOS'S LIABILITY FOR ANY ORDER OR PRODUCT UNDER THESE TERMS EXCEED THE FEES ACTUALLY PAID BY YOU FOR SUCH ORDER OR PRODUCT.

5. Use of Products:

You warrant that you have all required governmental licenses, compliances, permits and approvals required to purchase, use and/or store the products you purchase from Kleos You will comply with all laws, rules and regulations applicable to products purchased hereunder.

6. Contingencies:

Kleos shall be excused from its obligations hereunder in whole or in part to the extent its performance is delayed or prevented by strikes, work stoppages or disputes, fires, floods, war (declared or undeclared), riots, loss or destruction of product, non-availability or delays of transportation, embargoes, accidents, delay or failure of Kleos's suppliers to make delivery of material, shortages of material or labor, restrictions, limitations, obligations, taxes, assessments, duty or fee imposed by any government or governmental authority, domestic or foreign, or any other cause beyond Kleos's control. In such circumstances Kleos's obligations hereunder shall be suspended for so long as any such contingency continues.

7. Jurisdiction:

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada. Both parties agree to submit to the exclusive jurisdiction of the Courts of the Province of British Columbia, Canada, to resolve any legal matter arising from or related to these Terms or the purchase of products from Kleos.

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8. General

8.1 Modifications: Kleos reserves the right to modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on our website or otherwise communicated to you. It is your responsibility to review these Terms periodically, and your continued purchases from Kleos after any modifications constitute your acceptance of the revised Terms.

8.2 Entire Agreement: These Terms constitute the entire agreement between you and Kleos concerning the subject matter herein and supersede all prior and contemporaneous agreements and understandings, whether written or oral.

8.3 Severability: If any provision of these Terms is deemed invalid or unenforceable, it shall be severed from these Terms, and the remaining provisions shall remain in full force and effect to the fullest extent permitted by law. The parties further agree that if any provision is found to be overly broad in its scope or duration, it shall be interpreted and enforced to the maximum extent allowed by law.

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By placing an order and making a purchase from Kleos, you acknowledge that you have read, understood, and agree to these Terms and Conditions of Purchase. If you have any questions or concerns, please contact us

Thank you for allowing us to support your organization. We consider it a privilege to be your healthcare partner.